Shipping policy

📦 Handling Time

Orders will be shipped within three business days after the order is placed.
Please note that shipping may be delayed during Japanese national holidays, particularly:
- From late April to early May (Golden Week)
- During the year-end and New Year holidays

🚚 Combined Shipping

If your initial order has not yet been shipped, you may request combined shipping for additional orders placed separately.
To request combined shipping, please leave a message when placing your second order.
If the items can be packed in one box, we will refund the shipping fee for the additional order.
Combined shipping is available for orders placed within two weeks of the first transaction.

💰 Shipping Charges

Our shipping fees are fixed per region, regardless of order quantity.

Region	Economy	Expedited
Africa	15.00 USD 1-2 months	-
Asia	6.00 USD 2-3 weeks	-
Australia	8.00 USD 2-3 weeks	25.00 USD 1 week
Canada	8.00 USD 2-3 weeks	19.00 USD 1 week
Europe	10.00 USD 2-3 weeks	25.00 USD 1 week
Czechia, Slovakia	8.00 USD 2-3 weeks No tracking	25.00 USD 1 week
Mexico	10.00 USD 3-4 weeks	20.00 USD 1 week
Middle America	12.00 USD 2-3 weeks	-
Middle East Asia	10.00 USD 3-4 weeks	-
New Zealand	8.00 USD 2-3 weeks	-
Singapore	8.00 USD 2-3 weeks	24.00 USD 1 week
South Africa / South America	15.00 USD 1-2 months	-
United Kingdom	6.00 GBP 2-3 weeks	-
USA	-	28.00 USD 1 week

*Period is from shipping to arrival. Excludes handling time.

*Remote Areas (FedEx/DHL) may incur extra charges.

🧾 Customs

Our products are shipped from Japan and may be subject to customs duties and import taxes. These charges are the buyer’s responsibility (except for USA orders). For details, see our Tax and Customs.

❗ Issues

If your order has not arrived within 2 weeks of the estimated period, we can issue a refund.
If your item is misdelivered, incorrect quantity, or different from description, we offer refund or reshipment.
If the item is damaged or lost in transit, we will issue a refund.